OUR STORES

VISIT OUR NEW
STORE IN LONDON

208C Mitcham Rd,

London

SW17 9NN

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! The product you receive will be the same as shown in the pictures on our website. We take great care to ensure that our images accurately represent the product’s design, color, and features. However, please note that slight variations may occur due to screen settings or lighting during photography. If you have any concerns or questions, our customer support team is here to assist you!

Where can I view my sales receipt?

Once your purchase is complete, your sales receipt will be emailed to the address you provided during checkout. You can also view and download your receipt by logging into your account on our website. Navigate to the “Order History” or “My Orders” section, select the relevant order, and you’ll find an option to access your sales receipt. If you need further assistance, feel free to contact our customer support team!

How can I return an item?

We currently do not offer a return policy, as all our products are thoroughly described in detail, including specifications, features, and images, to help you make an informed purchase. Please review the product description carefully before placing your order.

If you have any questions about a product or need assistance before purchasing, our customer support team is happy to help!

Will you restock items indicated as “out of stock?”

Yes, we strive to restock popular items as quickly as possible. If an item is marked as “out of stock,” it is likely being replenished. You can sign up for notifications on the product page to be alerted as soon as it’s back in stock.

INFORMATION ABOUT US

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